Effective Date: October 29, 2024
Contact Email: info@DigiNest.com
At DigiNest, we prioritize customer satisfaction and are committed to ensuring a positive experience with our services. If, for any reason, you are not completely satisfied, we offer a 7-day refund policy from the date of your purchase.
1. Eligibility for Refunds
To qualify for a refund, requests must be made within 7 days of the original purchase date. Please ensure that:
- The service was purchased directly from DigiNest.
- You have a valid reason for your refund request, which may be required for documentation.
2. Non-Refundable Services
Certain services may be exempt from refunds. Non-refundable services include, but are not limited to:
- Customized AI solutions that have been fully implemented or delivered
- Consultation fees for services that have already been rendered
- Any services where substantial work has been completed at your request
3. Refund Process
To initiate a refund request, please contact us at info@DigiNest.com with the following information:
- Your full name
- Purchase date and service details
- Reason for the refund request
Our team will review your request and notify you of the approval or rejection within 3 business days. Approved refunds will be processed within 7 business days.
4. Changes to the Refund Policy
We reserve the right to amend or modify this Refund Policy at any time. Changes will be updated on this page, and the “Effective Date” will reflect the latest revision.
Contact Us
If you have any questions or need assistance with a refund, please reach out to us at:
Email: info@DigiNest.com
Mailing Address: DigiNest, [Address – if applicable]
Thank you for choosing DigiNest. We are dedicated to delivering valuable AI solutions, and we appreciate the opportunity to address any concerns you may have with our services.